Privacy Policy

We may collect information that you provide to us, including:

• Your name.
• Email address.
• Phone number.
• Loan or finance requirements.
• Requested loan amount.
• Credit profile information that you choose to provide.
• The purpose of your enquiry.
• Any other information you submit through our forms, email, phone or other communications.

We may also collect limited technical information, such as your IP address, browser type, device information and website usage information, where reasonably necessary for security, website operation and analytics.

We collect personal information directly from you when you:

• Submit an enquiry or contact form.
• Request information about our services.
• Contact us by email or phone.
• Communicate with us in connection with a finance enquiry or service.
• Browse or use our website, where certain technical information may be collected automatically.

We may use personal information to:

• Respond to your enquiry.
• Understand and discuss your finance requirements.
• Contact you about your enquiry.
• Provide information or services you request.
• Send transactional communications, such as enquiry confirmations.
• Verify, maintain and improve our website and services.
• Protect our website and systems from fraud, spam and misuse.
• Comply with legal, regulatory and professional obligations.

We will not use your personal information for unrelated direct marketing unless permitted by law or you have provided the required consent. You may opt out of marketing communications at any time.

We may disclose personal information to trusted service providers that help us operate our website and business. These providers may include website hosting providers, form-processing providers, email delivery providers, security providers, analytics providers and other technology or business service providers.

For example, information submitted through our website may be processed by a third-party form or email provider so that we can receive and respond to your enquiry.

We only disclose information where reasonably necessary for the relevant service, business purpose or legal obligation. We do not sell your personal information.

Some service providers may store or process personal information outside Australia. Where this occurs, we take reasonable steps to require those providers to handle personal information securely and consistently with applicable privacy obligations.

You can contact us using the details below if you require more information about likely overseas service providers relevant to your enquiry.

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps may include access controls, secure connections, environment-based secrets, validation and security monitoring.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide services, manage enquiries, resolve disputes, maintain business records and comply with legal or regulatory obligations.

When information is no longer required, we take reasonable steps to securely delete or de-identify it, subject to applicable retention requirements.

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, contact us using the details below. We may need to verify your identity before responding to a request.

If you have a question or complaint about how we handle your personal information, please contact us first using the details below. We will acknowledge and investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) through its website at www.oaic.gov.au.

Our website may use cookies or similar technologies to support essential website functionality, security, performance and analytics. You can adjust cookie settings through your browser, although disabling some cookies may affect website functionality.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised last-updated date.